Privacy Policy
1. Introduction
Welcome to Barcelona City Taxi (“we,” “our,” or “us”). At Barcelona City Taxi, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect and process the following types of personal information:
- Contact Information: When you book a ride through our website or contact us via phone or WhatsApp, we may collect your name, phone number, email address, and other contact details.
- Booking Information: We collect information related to your bookings, including pick-up and drop-off locations, date and time, and payment details.
- Google Analytics: We use Google Analytics 4 to analyze website traffic and improve our services. Google Analytics collects data such as your device type, browser, and interactions with our website. For more information about how Google Analytics collects and processes data, please refer to Google’s Privacy Policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To fulfill your ride bookings and provide you with the services you request.
- Communication: To communicate with you about your bookings, updates, and promotional offers, with your consent.
- Improving Our Services: To analyze usage patterns and improve our website and services.
- Legal Obligations: To comply with legal obligations and resolve disputes.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with trusted service providers who assist us in delivering our services.
- Legal Requirements: We may disclose your information to comply with legal obligations or respond to law enforcement requests.
5. Data Retention
We retain the personal data you provide until it is no longer necessary for the purposes described above or until you request its deletion.
6. Your Rights
You have the right to:
- Access and rectify your personal information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
- Request the transfer of your personal information.
- Withdraw your consent for marketing communications.
To exercise any of these rights, please contact us at info@barcelonacitytaxi.com.
7. Cookies
Our website uses cookies, including those used by Google Analytics, to enhance your browsing experience. You can manage your cookie preferences via your browser settings. For more information about how we use cookies, please refer to our Cookie Policy.
8. Security
We take reasonable precautions to protect your personal information, including the use of SSL (Secure Sockets Layer) encryption technology to secure the transmission of data between your browser and our servers.
9. Third-Party Links
Our website may feature links to third-party websites. Please note that our Privacy Policy does not apply to these external sites.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please check this page periodically for updates.
11. Contact Information
For inquiries or concerns related to your privacy, please reach out to us at:
Barcelona City Taxi
info@barcelonacitytaxi.com
By using our website and services, you consent to the terms detailed in this Privacy Policy.
This Privacy Policy was last updated on 18/09/2023.